To report a public utilities emergency, call one of the following:1
Water: (614) 645-7788
Sewer: (614) 645-7102
Power: (614) 645-7627
A helpful neighbor recently obtained information from the Columbus City Water and Sewer team that has been working on locating leaks from storm water drains in The Glen.
If you need to report street flooding, sewer backups, dumping, or hazardous spills, call the city's Storm Water Pollution Hotline at (614) 645-STREAM (7873). You can also call (614) 645-3111 or (614) 645-4545, but this will not be as direct.2
Water Quality
For information on water quality, please consult the city's Water Quality Assurance Lab. Answers to frequently asked questions are available online, but you can call (614) 645-7691 to speak with someone directly.3
Inquiries regarding water quality can also be directed to the Division of Power and Water Emergency Services at (614) 645-7788.
Department of Public Utilities
The Columbus Department of Public Utilities is a great source of information regarding how to report and respond to water main breaks, hydrant and other curbside leaks, basement flooding, and a host of other situations in which you unexpectedly find large quantities of water (or worse) pooling on your property.
The general public utilities department phone number is (614) 645-8276, but non-emergency repair and service requests should be submitted through the city's 311 Service Center.4 If you need to report a public utilities emergency, please use one of the phone numbers in the red box above.
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